Website Redesign (NIH’s NIDDK/Sapient)

The condition/disease page was first developed for desktop because users preferred to do deep research on desktop instead of mobile devices. It was designed in a manner that could easily include break points to become responsive.

The condition/disease page provided quick overview for users at the beginning of their research, with the ability to click in for more details later in their research journey

problem

Visitors to the NIDDK (NIH) website saw multiple, redundant webpages and websites about the same health topic, slowing down their research to understand the health condition. 

Solution

Paired with my content improvement work, we combined the different pages and sites to be one web presence. Mobile was out of scope, but I designed the webpages so they could flow easily once break points were added. 

I used cards to highlight the most important information about the conditions on the "condition landing page," which users could click to read more in depth content. This design was based off of user research, which concluded some users begin cursory research on their phones, bookmark pages, and finish the heavy research on their desktop devices.

Responsibilities

  • Researched user behavior for consuming health content

  • Designed website for desktop that could be responsive in the future

  • Defined the information architecture

  • Defined the CMS content types

  • Developed meta data and taxonomy to easily share content across the site

  • Created prototypes

  • Tested designs with users

  • Managed content migration process